Policies

2026 Policies

  • I love dahlias and want to make this a good shopping experience for you!  I will do my best to send you all viable tubers with a growth point (an eye).  I do ship dormant (and sometimes UGLY) tubers with visible eyes, along with tubers with sprouts.  You have 7 days once you receive your tubers to inspect them and make sure they all look healthy and good. If you have any issues upon inspection, please contact me asap.  We understand that tubers are roots, and they are not all beautiful, however, all tubers with eyes will grow! If you are afraid of UGLY tubers, please do not purchase from us. 
  • NOTICE: Posting photos of your tubers on social media will void your refund request. Please contact us directly about all tuber concerns.

 

  • Once you put the tuber into the ground, it is between you and mother nature.  I have no control on rotting, drying out, or tubers being eaten by critters.  No refunds for non-growth, I cannot control that for you.  The only refund offered is if I sent the wrong variety, and after it blooms you find it wasn't what the label stated. (That happens on occasion to everyone.)  A picture must accompany the email by Sept of that blooming season.

 

  • Once an order is paid for, there is no canceling orders.  I will not send refunds for changing your mind. I will send you the tubers you bought and took out of stock. If you decide you don't want them, donate them to your local Dahlia Society, or a friend. They will make a nice gift!

 

Shipping

I ship in March and April, unless your area is still too cold, then we ship in May.  I will still take orders and ship until the store is closed.
I ship using ground and Priority USPS, unless you are in our zone, then I ship ground. With costs of shipping continually rising, I will do my best to find the lowest shipping rate. 

 

Dahlia Disease and Virus

I follow all American Dahlia Society Standards for disease control, and I cull any suspicious plants. I do my best to maintain healthy, vibrant plants.  Please note, most dahlias have viruses. Often, they show no signs of virus until they are stressed.  In my field they may be vibrant and healthy, then a change of climate might stress them, and they show signs of virus that never appeared to me. Unfortunately, this is common, and no one's fault, it's just nature.